Help & Support

Terrific customer support - however you need it.

We know your time is valuable so we’ve made it easy for you to contact us. We’d love to hear your questions and comments hello@dryrun.com or through Dryrun’s integrated chat feature. Whenever you need us - we promise that we will always respond to you as quickly as possible.

Explore our help and support site  

We’re Only a Click Away:
  • Easy Contact
  • Help Resources
  • We Take Your Security Seriously
  • Where We’re Hosted
  • Links to Learn More

Easy Contact

Send us a message outlining your issue and we’ll get back to you ASAP. Please include detailed information so better equipped to help you. Include: an explanation of what you were trying to do, the browser you are using, describe the issue and send screen shots if possible.

Use our in-app chat messenger or email us at hello@dryrun.com

Help Resources

We love feedback and communications from our thousands of members! It helps us understand their needs and build our Help Site to cover every problem you encounter…from every angle.

With use cases, tutorials and other useful resources, accountants and business owners can rest easy, knowing that you have our support.

Explore our help and support site

Serious Security

Assessed by a leading security firm with measures that are designed to imitate today’s very real global security threats, Dryrun is up to the challenge of keeping your information safe.

With trusted partners like Pipedrive, Quickbooks and Xero, and a goal to reduce all software risks, you can trust your data to us. We’re a team that puts our values where you can see them, which means you can read how we store your information, why we think your privacy is important, and what we do about protecting it.

I am a very visual person, so when I started using Dryrun…it would show me what was going on, forecasting how my next month was going to behave. It helped with decisions because I could manipulate scenarios and have as many as I want so I can begin to see all of the possibilities.
Fela Dales - Fela Photography

Where We're Hosted

We’re hosted on Microsoft Azure, one of the world’s leading cloud hosts. We chose Azure for it’s industry-leading security, reliability and performance.Your data is secure and automatically backed up every day.

We are constantly monitoring and improving Dryrun’s performance and are actively adding new features on a regular basis. Azure makes this process seamless and solid.

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