Communication: The Secret Weapon in Managing Client Expectations and Service
Posted 21 October by Barb Easter in Accounting, Advisory, Bookkeeping, Budget, Cash Flow, CFO, Culture, Feature Focus, Tools and Resources

Effectively communicating with your clients is perhaps the best way to separate yourself from the rest of the pack. When it comes to wowing your clients and making them feel special, it’s all in how you talk with them.  Developing strong relationships is vital to solidifying your place in your client’s life and making yourself […]

Working Remotely – New World Management
Posted 16 October by Jay Owen in Culture, Entrepreneur, News, Small Business, Tools and Resources

For years, the trend for businesses was moving away from remote work. This year has flipped that paradigm on its head. Now companies big and small are scrambling to get everything online as quickly as possible.  This is the future the world holds. Like it or not, remote work is likely here to stay. Instead […]

Soft Skills for Hard Numbers People
Posted 13 October by Barb Easter in Accounting, Advisory, Bookkeeping, Cash Flow, CFO, Culture, Entrepreneur, Small Business, Tools and Resources

The term soft skills can be a bit of a turn off for some people. For those of us who have spent so much time honing specific skills to be able to do our jobs, the idea of working on things like communication doesn’t spark joy. However, even for people attracted to hard numbers, soft […]

Slowing Down During Chaos
Posted 06 October by Jay Owen in Cash Flow, COVID-19, Culture, Entrepreneur, Small Business

“Slow is Smooth – Smooth is fast.” – SAS Special Ops Training Proverb In our frantic scramble to get as much done as possible, it’s easy to lose track of what’s important. We gloss over things because we don’t have the time to explore them in-depth. Important insights and key pivotal decisions sit idle in […]

Bringing Back Consumer Confidence in the COVID-Era
Posted 16 September by Jay Owen in Cash Flow, COVID-19, Culture, Feature Focus

Consumer confidence isn’t very high right now. That’s not a surprise, and we all know why it’s happening. While optimism did have a comeback earlier in the summer, as COVID-19 cases spike due to the re-openings, the numbers are tanking again. But with two thirds of the U.S. economy riding on consumer spending, answering what to […]

It’s Your Choice: Race to the bottom vs abundance
Posted 27 February by Jeremy Burke in Accounting, Advisory, Culture

Cashflow issues kill nearly 30% of businesses. It doesn’t matter where you live or what line of business you’re in, this is a constant statistic that has a far-reaching impact beyond just another failed business.  Layoffs-Increased unemployment; divorce-broken homes; increased taxation- further pressure on communities to carry the burden Cash flow issues are a big […]